Returns & Exchanges
At Trail Designs, we want you to be completely satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensure all original tags are attached and the apparel is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the garments are neatly folded to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund or exchange has been processed.
